Customer Contact Service
ONEPOWER BUILT-IN SERVICE
Problem identification, immediate actions, root cause analysis, information sharing
Regular monitoring
Reporting results
Immediate intervention (when needed)
Information Sharing: Basic reason analysis and defining the condition for improvement
Inventory identification and logistics support
Support communication between customer and supplier
CUSTOMER SATISFACTION
Preventing the spread of problems with emergency response
Root cause analysis with accurate information
It is possible to obtain accurate information in real time
Risk and cost reduction with emergency measures
Ability to solve problems with communication without problems
Secure inventory tracking with real-time inventory control
Responding to problems with logistics and inventory control
Ability to respond to customer requirements on time
Program Management Support
PRE-PRODUCTION CONTROL QUALITY ASSURANCE
Part quality control at the initial stage of regular production
Management of the control agreement
CONTINUOUS PRODUCTION CONTROL QUALITY ASSURANCE
Creating a regular production plan
Comprehensive report of Pre-Production issues
Continuous production plan tracking
Report on the scope of control problems
Supplier Quality Management Support
PRODUCT TRACKING
Product/process tracking and review
Measurements of the beginning of the process.
Measurement analysis and support.
Keeping time for track control (Track/Box/November timing) (Cycle Time)
FOLLOW-UP OF THE PLAN
Follow-up and management of regular production plans
Follow-up and updating of regular production approved plans
Control of trial parts supplied to OEM













